Frequently asked questions

How much do you charge?

Service pricing isn’t one size fits all.

Parts costs and the complexity of the job can change the total. We currently charge $95 per hour for Repair Labor, and we charge $75 per hour for Maintenance Labor.

In most cases, maintenance will run less than a repair. Give us a call today and we’ll put together an estimate that fits your exact needs.

How long will my service take?

Service times can vary a lot depending on what you need- some jobs are done in under an hour, while others may take a day or more. The best way to get an accurate idea is to give us a call at 936-581-4269 and we’ll talk you through the details of your specific service.

Do I have to schedule a drop-off?

While not required it is recommended to schedule your drop-off so that we can expedite the process of getting your gear back in shape. You can schedule a drop-off by calling us at 936-581-4269 or by filling out our "‘contact us form’ or send an e-mail to williamhelmer@the-wiz.org.

What is the difference between maintenance and repair service?

Maintenance keeps your equipment running it’s best- like oil changes or filter replacements. Repair fixes something that’s already broken, like replacing a blown engine or a broken belt.

Does The Wiz do house calls?

Yep, sure does. For most diagnostics and many services, in our service area, The Wiz can come visit your machine instead of you having to haul it in. Some exceptions apply, call 936-581-4269 for more information.